Customer Support Policy, Client Assistance, Customer Care. It is Budget Print Plus's mission to ensure that our clients become loyal, satisfied customers. We pride ourselves on understanding their needs and providing a level of service that exceeds their expectations. CONTACT US: • Phone Line – Support 1300 79 70 72 • Whether you have a problem with something you bought from us or have questions, we are always happy to help. If you have a question, use our contact form to reach out to our team. We do our best to get back to you as soon as possible and offer email service Monday-Friday. You should receive a response (a) within two business days and (b) within three business days if you have a warranty claim. We also schedule phone support sessions as needed. Start a support case with us, and if we cannot resolve it quickly via email, we’ll be happy to talk to you. SPECIAL ORDERING REQUIREMENTS: If you are unable to place an order directly on the website, need to use a purchase order, or have any other requirements, please contact us so we can help you. ORDER CHANGES AND CANCELLATIONS Contact us immediately if you need to change or cancel your order. Smaller orders will often ship the next day, so it may not be possible for us to change them. Items with longer lead times can usually be edited if necessary; please ensure your order is as accurate as possible when submitting it. SHIPPING INFORMATION Please see our shipping policy page for complete details.
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